Forum Jewellers approached us to develop their website and help support their marketing activity. The locally based jewellers have a loyal customer base but they wanted to showcase their vast range of products better, encourage visitation to their shop and target new customers. It was essential that everything we developed kept within their brand - local and personable.
We developed an e-commerce based website which allowed purchasing to be completed by visiting the shop. Once the site was launched, we embarked on email marketing campaign designed to encourage visitors not only visit their online store but also their high street store. Monthly newsletters and product related emails are transmitted, including opt-in customers with special offers on their birthdays, encouraging repeat business.
“We were extremely impressed that they took time to understand our requirements, visited the shop and provided constructive feedback and advice from start to finish.“